Now you can check your electricity meter in the laboratory Chandigarh News

According to officials, the primary objective of setting up the facility is to ensure that every electricity meter supplied to consumers meets accuracy standards.

The new laboratory will enable stringent quality and performance checks of meters before installation, ensuring fair and transparent billing to all consumers, said Arun Kumar Verma, Director, CPDL.

The laboratory is scheduled to become fully operational, which represents an important milestone towards improving the quality of service and enhancing consumer confidence.

CPDL has begun a process to obtain certification from the National Accreditation Board for Testing and Calibration Laboratories (NABL), with the goal of making the facility a standard for quality assurance and a reflection of its commitment to customer satisfaction and trust.

The testing facility will also be available to consumers to test their meters by applying at the respective SDO offices.

A senior official said Indian Express“Basically before installing the meter on consumer premises, CPDL will test it to ensure its accuracy. However, if someone wants to get the already installed meter to be inspected, they can also submit a request to the concerned SDO office.”

Apart from this, CPDL will establish an advanced consumer complaint redressal system, including a dedicated helpline and online complaint registration, to ensure speedy resolution of consumer issues.

Infrastructure repair

andIRM announces significant investments to be made in modernizing electrical infrastructure to provide safe and reliable 24/7 power. She says this will enhance the quality of service.

CPDL is already looking at revamping the entire structure.

Although regarding tariffs, the Joint Electricity Regulatory Commission (JERC) will continue to supervise consumer tariff setting, ensuring transparency and fairness in pricing.