IRCTC AskDISHA 2 System Launched Lets You Cancel Tickets By Voice How to Do it All Details

If you feel that canceling the IRCTC ticket means going to the reservotion center and putting a long line, now there is a chance to save your time. IRCTC has launched its AI Chatbot Askdisha 2.0, through which you can now cancel the ticket directly by writing “Cancel Ticket” or speaking directly, filling the form without any details, that too in a pinch. Just open the IRCTC website or app, go to the chat section, login via OTP and write this “Cancel Ticket” or speak “Cancel ticket”.

Through this new service, IRCTC wants to solve the big trouble of passengers, especially for Tatkal or Frequent Travelers. Askdisha 2.0 does not only perform cancellation, but also helps in railbooking, PNR status, refund tracking and ticket booking. It works in Hindi, Hinglish and English, also claims to be secure with OTP authentication.

How to cancel tickets from Askdisha 2.0?

• Go to the website or mobile app
• Open “Ask Disha” chatbot
• Type “Cancel Ticket” or click on the microphone given in the right side to speak
• Login from OTP and
• Confirm Cancellation

The rest of the features of Askdisha 2.0

• Tatkal or general ticket booking has been automatged.
• Type “Refund Status” and you will get information about cashback or money returning.
• You can give or take information in many languages ​​like Hindi, Hinglish, English, Gujarati.

Why is this update special?

This AI chatbot askdisha of IRCTC is a big step towards saving the time of passengers and ending the mess of ticket cancellation. For the first cancellation, you had to go to the Bookd Tickets section and fill the train, passer, seat details, but now just say “cancel ticket”, and your work will be done.